Frequently asked questions

The things people ask before they book. Don't see yours? Ask anyway, by call, text or the contact form.

Before the visit

Usually not. If I can reach the backyard and there's a working water spigot, you can be at work. Leave the gate unlocked or send me a code.
Water, yes: an outdoor spigot I can hook a hose to. Power is helpful but not required. If there's no outlet near the grill, tell me when you book and I'll plan around it.
Turn the gas off at the tank or line, let the grill cool completely, and clear anything off the lid and side shelves. Pets inside, gate unlocked. That's it.
Most jobs happen on weekdays while you're at work. If a weekday doesn't work for you, ask and I'll see what I can do.
Ask anyway. If you're just past the edge of the map, there's a good chance I can still make it work.

It depends on the grill and how much buildup there is. A Grill Refresh is quicker; a full Deep Clean or Outdoor Kitchen Detail takes longer because everything comes apart. I'll give you a time estimate with your quote.
Professional degreasers made for grills and stainless steel, plus brushes, scrapers, and a power washer for the parts that can take it. Everything gets rinsed off before the grill goes back together.
Yes. Most of what I see isn't a broken grill, it's a dirty one. Send a photo with your quote request and I'll tell you honestly what I can bring back.
Yes. Grates, heat deflectors, and burners come out so I can clean the cookbox, then everything goes back in and gets tested.
Yes, they're my specialty. The Outdoor Kitchen Detail covers the grill plus countertops, cabinet drawers, fridge exteriors, side burners, and sinks.
Grilling season here runs most of the year, so most Fort Bend grills do well with a deep clean once or twice a year. If you cook a lot, more often.

Everything listed for the service you pick, with no hidden fees or upsells. Your quote spells out exactly what I'll do before I start.
You'll get an invoice once the job is done, and you'll receive before-and-after photos to see the transformation.
Yes. If I find a rusted burner or a dead igniter, I'll tell you what needs replacing and what it costs before I do anything.